Privacy Policy

This Privacy Policy applies to personal information processed through neurobrix.in and related Neurobrix Technologies website experiences, including contact enquiries, careers interactions, product enquiries, support communications, and website analytics.

Customer deployments, enterprise engagements, and individual Neurobrix products may be governed by additional contracts, product notices, data-processing terms, or privacy documentation. Where those documents apply, they supplement this policy.

Information you submit directly may include your name, work email address, company or organisation details, the content of an enquiry, recruitment information you choose to provide, and other information necessary to respond to your request.

When you use the website, technical information may be processed automatically, such as browser and device characteristics, pages visited, approximate network information, interaction events, diagnostics, and performance data. The exact data available depends on the analytics and monitoring services enabled for a deployment.

We use personal information to respond to enquiries, provide requested information, operate and secure the website, support product and service discussions, manage recruitment communications, diagnose technical issues, improve performance and usability, and protect Neurobrix Technologies and its users from misuse or fraud.

We do not use information submitted through contact or recruitment channels for unrelated purposes without an appropriate basis or notice.

The website architecture supports privacy-aware analytics and performance tooling. Depending on the active deployment configuration, services may include Google Analytics, Microsoft Clarity, Vercel Web Analytics, and Vercel Speed Insights.

Some of these services may use cookies, local storage, or similar technologies, while others can operate with different technical identifiers. For details about categories, controls, and deployment-dependent usage, see our Cookie Policy.

We may use carefully selected service providers to host the website, deliver email, monitor reliability, provide analytics, protect systems, or support business operations. Providers receive information only as necessary for the relevant service and are expected to handle it appropriately.

We may also disclose information where required by law, regulation, legal process, or a valid governmental request, or where reasonably necessary to protect rights, safety, security, and the integrity of our systems.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business and security records, to resolve disputes, or to satisfy applicable legal and contractual requirements.

We use technical and organisational safeguards designed to protect information against unauthorised access, alteration, disclosure, or loss. No online system can be guaranteed to be completely secure, and users should avoid sending sensitive information that is not required for the relevant request.

Depending on where you are located, applicable law may provide rights relating to access, correction, deletion, restriction, objection, portability, or withdrawal of consent. Requests are assessed in accordance with applicable law and any relevant verification requirements.

You may also control browser cookies and similar storage through your browser settings. Disabling some technologies can affect functionality or measurement.

Our technology providers and business operations may process information in more than one country. Where cross-border processing occurs, we take reasonable steps to use appropriate contractual, technical, or legal safeguards as required.

We may update this policy when our website, products, providers, or legal obligations change. The current version is identified by the last-updated date shown on this page.

Questions about this Privacy Policy or privacy-related requests may be sent to support@neurobrix.in. Please provide enough information for us to understand and respond to your request without including unnecessary sensitive data.